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Massucci’s Take: Steve Jobs never missed a detail

By Anthony Massucci | October 6th, 2011
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There’s not much I can say about Steve Jobs that hasn’t already been said. Instead, I’ll share a personal story.

In July 2000, I met Jobs at the Macworld Expo NY 2000 at the Javits Center in New York City.

He was on stage in front of an audience of hundreds, introducing a lineup of candy-colored iMacs. Colorful computers were a novel idea then, because before the iMac, computers were beige and boxy. The iMac G3 looked like a TV you’d see in an alien cartoon. In classic Jobs fashion, he talked up the iMac, told us why it was so great, using exorbitant language, revealed the new brightly-colored iMacs, waited for the “oohs” and “ahhs” to quiet down, told us more reasons why it was great, and ended with his “one more thing,” which was the G4 Cube.

After his presentation, Jobs went to a large room to do one-on-one interviews with reporters. I was reporting on Apple for Bloomberg News and one of the the last reporters in line. We were cued up outside of the room. Ahead of me in line was a reporter from the USA Today. He asked if it was my first time interviewing Jobs. I said yes. He then explained how it would go. “Be careful, he said. “If he doesn’t like a question you ask, he’ll get up and leave. If he doesn’t like your tone of voice, he may leave the room. He might lie and say he’s going to the bathroom, and then not come back. Or he may just leave without a word.”

Soon it was my turn to interview Jobs. As we shook hands I noticed his short-facial hair and John Lennon-like glasses. He was still, quiet and aloof as we began to talk. I explained how I first used a Macintosh in college, which prompted me to later borrow money from my folks to buy a PowerBook. He relaxed once he knew I was familiar with his products. He stood up and walked me over to a table lined with the new iMacs and the soon-to-flop G4 Cube.

He began gushing about these products like a man showing off his new babies. His eyes lit up as he walked and talked excitedly about the new iMac colors: Indigo, Ruby, Sage, Graphite and Snow. I asked what would become of the colors introduced in 1999: Strawberry, Blueberry, Lime, Grape and Tangerine? He paused, raised his right hand to his chin, and stared at me for what seemed like a long time, Then, with a bemused look on his face, he finally said, “You know, you’re the first person to ask, and because you asked, I’ll tell you. I wasn’t going to mention this today. Those colors will be retired.”

The idea of computer exterior colors being retired was odd, but I knew it was news. He said he had not mentioned it because he wanted the spotlight to be on the new iMac lineup, not the outgoing line. He then spoke about the G4 Cube and the other Apple products introduced that day. I was itching to get out of there so I could call the Bloomberg headlines desk to tell them about the colors being retired. I didn’t want to get scooped by our competition. At Bloomberg, because so many traders watch the headlines, if you were first with a headline, it was often better than being first with a story. The editor who answered the breaking news phone was convinced it wasn’t news and almost hung up. Quickly, I talked him into sending the headline about the iMac colors being discontinued.

I collected more information about when the retiring iMacs would officially be pulled from stores and whether Apple was worried about customers being upset about no longer being able to buy a Blueberry iMac. I was sitting outside of the room where folks were carrying out the iMacs that had been on display, and then out Jobs came, still talking excitedly about the new products.

He looked at me and a wide-smile came across his face.

“Nice job on the colorful story,” he said.

I was impressed that he knew about the headline, but not surprised.
Jobs never missed a detail.

He’ll be missed at Apple for that, and by the rest of us, for his genius, vision and thoughtfulness. Those qualities will continue to be felt for years.

Massucci’s Take: Apple teams with AT&T in ad battle with Verizon

By Anthony Massucci | November 26th, 2009
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Apple (AAPL) broke its silence in the advertising battle going on between AT&T (T) and Verizon (VZ). The iPhone maker launched its ad campaign this week showing an iPhone user talking on the phone while surfing the Web as a voice asks, “Can your phone and your network do that?”

It’s Apple’s comeback to Verizon’s latest attack on the iPhone which runs on AT&T’s wireless networks. Read the rest of this entry »

Massucci’s Take: AT&T investment boosts coverage and reputation

By Anthony Massucci | November 19th, 2009
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Two weeks ago, in a post about AT&T’s spotty third generation wireless coverage, I posed a simple question: “How about an announcement telling customers how AT&T has been working with Apple to help boost the quality of its iPhone service?” Read the rest of this entry »

Massucci’s Take: Apple making more while charging less

By Anthony Massucci | October 23rd, 2009
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Recently I bought an Apple (AAPL) iMac, and after upgrading the hard drive and opting for a bigger display, I wound up spending more than I had planned. Listening to Apple’s earnings call this week, I discovered that many of its customers have had similar experiences buying Apple products. Read the rest of this entry »

Massucci’s Take: Verizon iPhone will come, but it may take two years

By Anthony Massucci | October 15th, 2009
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My Apple (AAPL) iPhone recently started delivering voice-mail messages a day late. But sometimes, I don’t get them at all. Calls have been dropping more frequently and I find that surfing the Web using my iPhone, which operates on the AT&T data network, is a drag. Read the rest of this entry »

Massucci’s Take: BlackBerry beats iPhone in smash ‘em up road test

By Anthony Massucci | August 21st, 2009
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AT&T looks beyond Apple’s iPhone

By Anthony Massucci | August 12th, 2009
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AT&T (T) has had a rash of problems since it partnered with Apple (AAPL) and began selling the iPhone two years ago. The cause of the rash is that its data network cannot keep up with the demand from iPhone users. Read the rest of this entry »

Apple will patch iPhone security hole

By Anthony Massucci | July 31st, 2009
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Apple (AAPL) will issue a software patch for its iPhone as early as Saturday.

British network operator 02 told BBC News that the software patch would be available Saturday through iTunes. Calls to Apple’s press relations team from DailyFinance to confirm the release of the patch were not immediately returned. Read the rest of this entry »

Apple issues iPhone patch to combat security problem

By Anthony Massucci | July 31st, 2009
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Apple (AAPL) has issued a software patch for its iPhone, which the company said is available now on iTunes. The fix comes after a potential hack into cell phones was described at a security conference Thursday.

“This morning, less than 24-hours after the demonstration of this exploit, we’ve issued free software that eliminates the vulnerability from the iPhone,” Apple spokesman Tom Neumayer told DailyFinance. Read the rest of this entry »

Apple vs. Palm is really Steve Jobs vs. Jon Rubinstein

By Anthony Massucci | July 27th, 2009
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Is Apple (AAPL) versus Palm (PALM) the new Microsoft (MSFT) versus Apple?

What a difference a decade makes. In the ’90s, it was Bill Gates and Steve Jobs battling over operating systems, and Sun Microsystem’s Read the rest of this entry »

 
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